TERMS & CONDITIONS

TERMS OF USE

Last Updated: January 2026

Welcome to The Flats Eatery + Drink (“Flats”, “we”, “us”, “our”). These Terms of Use explain the rules for using our website, online ordering, and our official social media pages (together, the “Services”).

By using our Services, you agree to these Terms. If you do not agree, please do not use our website or online platforms.


1. Who Can Use Our Services

You must be at least 18 years old to place an order or create an account.

If you are under 18, a parent or guardian must be involved in any purchase or booking.


2. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with a new “Last Updated” date.

By continuing to use the website after changes, you accept the updated Terms.


3. Use of Our Website & Online Platforms

You agree to use our Services only for lawful purposes. You must not:

  • Use the website to break any law.
  • Try to hack, disrupt, or damage the website or our systems.
  • Use our content for commercial use without our written permission.
  • Post or share anything abusive, hateful, offensive, or illegal on our social media.

We may suspend or block your access if we believe you are misusing our Services.


4. Accounts & Security

Some features (such as online ordering, reservations, or loyalty) may require you to create an account or provide information.

You are responsible for:

  • Keeping your login details secure.
  • All activity done through your account.

If you believe your account has been used without your permission, please contact us as soon as possible.


5. Orders, Prices & Availability

Menu items, prices, offers, and availability may change at any time and may vary by location.

Online prices and in-store prices may sometimes differ.

We reserve the right to cancel, refuse, or adjust any order in case of errors, unavailability, or suspected misuse.

If an order is cancelled after payment, we will work with you to arrange a refund or alternative solution.


6. Third-Party Services & Links

Our website or social media may include:

  • Links to third-party websites (e.g., delivery partners, booking tools)
  • Online ordering through third-party platforms

We are not responsible for the content, privacy practices, or terms of those third-party sites or apps.

Please review their policies before using their services.


7. Intellectual Property

All logos, branding, designs, images, text, and other content on our Services are owned by or licensed to The Flats Eatery + Drink.

You may not:

  • Copy, reproduce, distribute, or use our content for commercial purposes
  • Modify or create derivative works from our content

You may:

  • View the website
  • Print or download small portions for personal, non-commercial use only

8. User Content (Reviews, Photos, Tags, Social Media)

If you:

  • Tag us on social media
  • Post reviews with photos
  • Send us content (messages, photos, feedback, etc.)

You agree that we may like, share, repost, or feature your content on our social media, website, or marketing (always in a respectful way).

You confirm that the content is yours and does not violate any rights.

If you ever want us to remove content we’ve shared that belongs to you, contact us and we will review your request.


9. No Warranty

Our website and online services are provided “as is” and “as available”.

We do not guarantee that:

  • The website will always be error-free or uninterrupted.
  • All information (including prices or availability) will always be 100% accurate.

We will always do our best to keep information up to date and the site running smoothly.


10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.
  • Our total liability to you will be limited to the amount you paid us (if any) related to the issue.

11. Indemnity

You agree to indemnify and hold harmless The Flats Eatery + Drink, its directors, employees, and partners from any claim or demand arising out of:

  • Your misuse of the website or social media
  • Your breach of these Terms
  • Your violation of any law or rights of a third party

12. Governing Law

These Terms are governed by the laws of the Province of Saskatchewan, Canada.

Any disputes will be resolved in the courts of Saskatchewan.


13. Privacy

Your use of our Services is also subject to our Privacy Policy. Please review it to understand how we collect, use, and protect your information.


14. Contact Us

If you have questions about these Terms of Use, contact us:

The Flats Eatery + Drink
Email: support@theflatseatery.ca
Website: www.theflatseatery.ca